Yes, I ship internationally. All products are shipped with a tracking number, except for stationery items, which ship without tracking. Although they generally arrive safely, there is a possibility of delays or, in rare cases, loss. If you prefer greater security, I recommend selecting certified shipping at the time of purchase.

Yes, you can return your order as long as the product is in the same condition as when you received it. Return shipping costs are the buyer's responsibility. You have 30 business days for international returns, and 15 days if the order was placed from Spain.

For shipments to Spain , the estimated delivery time is 24 hours to 3 business days , although during holiday periods it may take slightly longer.

For international shipments , the estimated delivery time is 5 to 10 business days , depending on the holidays and regulations of each country.

Yes, as long as the order hasn't shipped yet. Please email me as soon as possible at asterian.shop@gmail.com.

Yes, I accept custom orders. In the Services section, you'll find more details about the types of custom creations I can create. To request a commission or answer any other questions, just contact me through the Contact section—I'd be happy to help you bring your magical idea to life!

It will look very similar to the original design, but it's impossible to make an exact copy. Each figure is handmade and will always have small, unique details that make it special. ✨

My figures are intended as decorative collectibles , not toys. You can handle them carefully to place them on your shelf or altar, but they are not meant to be squeezed or shaken. Because they are delicate pieces, it's important to treat them with care so they last for many years.

No, sorry 💜. All of my illustrations and designs are copyrighted, so they may not be used for personal or commercial projects without my permission. If you're interested, please contact me to discuss a collaboration or specific license .

You can easily write to me through the store's Contact section, which you'll find in the top menu. You can also email me at asterian.shop@gmail.com — I'd be happy to assist you with any questions or issues.

It depends on the type of piece. Decorative shelf figures are usually made with wool, wire, polymer clay, natural stones, and acrylic paint.

For the wall hangings I mainly use chains, polymer clay, and acrylic paint, while the decorated boxes are made from wooden bases combined with polymer clay, natural stones, and acrylic paint.

I occasionally include other special materials, such as natural moss or other organic elements. You can find the specific details of each creation in its description in the shop.

✨ To keep them in perfect condition, follow these recommendations:

-Avoid placing them in humid places or where the sun shines directly.
-Do not use chemicals to clean them, nor put them in the washing machine.
-You can wipe the figure with a slightly damp cloth, always being careful, especially in the most delicate areas.
-Although many pieces are soft and fluffy, they are not designed to be squeezed or shaken , as they are collectibles meant to be displayed and admired.